FAQ | Luv & Glow Skincare

Can your bars be used for full body?

Yes, all bars can be used on full body! Safe to use from head to toe

Is your products good for sensitive skin?

Our brand is dedicated specially to healing sensitive skin but keep in mind everyone skin is different. We recommend you start by testing the product on a small section of your skin (back of hand) to watch for skin reaction within 24 hours.

What is the return policy?

If you are unsatisfied with any product(s) please send an email to luvnglowco@gmail.com. I will provide a store credit or refund if notified within 7 days of delivery.

What to do if I never recieved my package or damaged?

Please send email to luvnglowco@gmail.com (Request Format) Name: Email: Confirmation #: Issue: (Never received, damaged, wrong item)

Are your products natural and cruelty free?

Yes, we can ensure you "Luv n Glow" products are made with organic ingredients and specially researched. We are a 100% cruelty free all products undergo a trial phase before releasing and I am my only test bunny.

When will my order ship?

Orders normally ship out 4-5 business days after placing order if placed by 12pm (EST). Processing days are Mon-Fri not including holidays.

Will I receive a tracking number?

Yes, once your order is shipped you will recieve a tracking number.

How long is shipping?

Shipping can take up to 7-10 business days from shipping date. We ship U.S & Canada only at this time

Can I cancel my order?

No, orders cannot be canceled once place.